Optimization Doc
I help organizations diagnose and fix the operational friction that slows people down and frustrates customers. Subscribe to my newsletter for tips on how to improve operations.
Tomorrow at Burbity: personal agents to keep you organized
A personal agent can help you catch the small details around your work before they become a problem. Here's an example from my own work. A guest requested access to our prep document using his Gmail address, but only his work address had access. My agent brought me the question before the recording: should it give that address edit access? I said yes. It then reported back that the access was updated. At tomorrow's AI business meetup at Burbity, we'll discuss personal agents and how you can...
October 15 at Burbity: networking, AI, and Q&A
Our next AI event is Thursday, October 15, the third Thursday of October, at Burbity Workspaces in Spokane Valley. We'll meet from 11:30 a.m. to 1 p.m. Pacific. Come connect with other people exploring AI, learn something new, and bring your questions. 11:30 a.m.–noon: Networking Noon–12:30 p.m.: Learn something new about AI 12:30–1 p.m.: Q&A Bring a question or a workflow you'd like to work through. Jethro RSVP for the October 15 event
What we built last night
Tonight, my daughter is performing in Frozen Jr at the Civic Theatre Being a parent of someone with Down Syndrome has created some unique challenges. One of which is helping her live her dreams but understanding that some things are just not acceptable. Katya loves singing and dancing, but would never get a part in a traditional play, but My Turn Theater puts on a show every year for people with disabilities. If you haven't been to one, yet, I strongly encourage you to get tickets for this...
Your AI should not make you start over
Hi Reader, I use a second brain every day. It is where I keep the notes, links, decisions, projects, and loose ends I do not want to carry around in my head. When I ask AI for help, it can start with the context I have already built instead of making me explain the same work again. On Tuesday, August 11, I am hosting a hands-on workshop in Spokane Valley to help you build your own. Bring your laptop, the AI tool you already use, and one real piece of work you need to manage. We will: set up...
What should I do with drawular.com?
Hi Reader, I have a domain name sitting right now: `drawular.com`. I like it. I do not know yet what it should become. That is why I’m asking you before I build anything. When you hear “drawular,” what do you imagine? A drawing game?A whiteboard tool?A way for kids to plan ideas visually?A prompt-to-diagram tool?A place where people turn messy thoughts into something they can show? I’m tempted by a few directions, but I do not want to build in a vacuum. The better move is to ask real people...
The best part of Saturday’s AI session
Hi Reader, I wanted to send you a quick note from Saturday’s OpenAI Build Week session in Spokane. The best part was not a tool demo. It was watching people connect AI to real work. The idea that landed was simple: you do not have to wait for a software company to notice your edge case. If you can explain the problem, the workflow, the constraints, and the result you want, AI can help you design and build something useful. The example we used was a service business with a scheduling problem....
I help organizations diagnose and fix the operational friction that slows people down and frustrates customers. Subscribe to my newsletter for tips on how to improve operations.